How to Add Zosi Cameras to Amazon Alexa
Applies to: 1NC-1902A-W ,1NC-1902Y-W,1NC-1903A-W ,1NC-1903Y-W
1NC-C2892A-W ,1NC-C2892Y-W,1NC-C2893A-W ,1NC-C2893Y-W
1NC-C308-W,1NC-C3082Y-W ，1NC-C3083Y-W
1NC-C5133Y-W
1NC-C6112Y-W
1NC-C6113Y-W
1NC-C1883Y-W
Step 1. Launch the alexa app and log in your Alexa account（Amazon Account）, and then you will find the log in option. Please note the website of Alexa, which is hard to find the zosi smart app. You need to download the app then add it.
https://www.amazon.com/b?node=18354642011
Step 2. Log in the app then search zosi smart app.When zosi app pops up,then try to enable it.
Step 3. Launch the Zosi Smart APP, sign in your account and then the zosi smart app is linked successfully.
Step 4.Tap on "Discover Devices" or use voice command "Alexa, discover devices". Alexa will scan and show the devices bound to your ZOSI account.
Step 5. Tap on “Set up ”, you can choose a Group for the camera or you can SKIP this step. Tap on “set up device” to finish the setup.
Step 6. Done! Now you've added the Zosi camera to Amazon Alexa successfully.
Please make sure you have added the cameras via the zosi smart ,and Voice-control requiring your Alexa to play camera video of your house wherever you are.
Step 7. Name your device a new name if you want to view the live stream via alexa.
Step 8.To test your camera, launch the Echo dot and Echo Show, say “Alexa, show [name of the camera]" to view the live stream and say "Alexa, stop [name of the camera]" to stop the live stream.
Fail to Add Cameras to Amazon Alexa
Applies to: Zosi Cameras Stop Working with Amazon Alexa
To add the cameras to Amazon Alexa, please refer to the instructions below:
If the camera failed to be added to Amazon or the Amazon Alexa device cannot find the camera, below are the causes and solutions you may refer to:
Cause 1.The camera is out of power.
Solution:Make sure it is powered.Check the IR lights if they are working.
Cause 2.Zosi Account.
Solution:
1. Check the Zosi account and make sure the camera is bound to this account.
2. Make sure the Zosi account is logged in successfully on Amazon Alexa App to authorize Zosi Smart Home skill.
Cause 3. The Internet Connection of Amazon Alexa or Camera
Solution:
Restart Amazon Alexa device and the camera, and make sure they have connected to the internet.
Cause 4. Correct way to wake up your Alexa's command.
Solution:
Use the right way to call Alexa;Besides,Is there any error or special symbol of the camera's name you called?
More questions, please feel free to contact us.
Our Whatsapp: +1-866-841-6932
Support Email address: service@zositech.com
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Support center: support@zositechhelp.zendesk.com